Past Performance

Proven delivery. Mission‑ready. Measurable impact.

HRR has a strong record of delivering high-quality, people-centered behavioral health and staffing solutions across federal, state, and tribal programs, at scale and with measurable results.

Performance at Scale

A snapshot of HRR’s reported delivery, staffing, and quality outcomes.

10K–13K

Monthly Appointments

3,500+

Credentialed Clinicians

Across all 50 states, territories & OCONUS

4.8/5

Provider Satisfaction

<10%

No-Show Rate

97%

Staffing Achievement

0

Reported Suicide Deaths

Across 10,000–13,000 monthly appointments.

Quality and compliance you can verify

98.5%

Service-level compliance (CY2025)

98.2%

Clean-claim rate

95%

Credentialing compliance

92%

Employee satisfaction

Period of performance, references, and contract details are available upon request.

Featured Program Experience

HRR delivers comprehensive behavioral health, staffing, and program management solutions across diverse populations and mission-critical environments.

Reserve Health Readiness Program

Behavioral Health Services

Customer:

Department of Defense

HRR Role:

Subcontractor

Virtual mental health assessments and readiness support for Reserve Component Service Members.

  • Call center, in-clinic, and group event modalities

  • Preferred provider for behavioral health delivery

  • Screening, brief counseling, and crisis intervention

  • Warm handoffs and care coordination

10,000–13,000 appointments per month

Military & Family Life Counseling

CYB, Adult, School, Embedded, and Specialty Programs

Customer:

Department of Defense

HRR Role:

Subcontractor

Comprehensive counseling and support programs for military families worldwide.

  • Multi-site staffing across service branches

  • Serving all service branches and families

Nationwide coverage across all 50 states and U.S. territories

Bureau of Indian Education

School-System Support

Customer:

Bureau of Indian Education

HRR Role:

Prime contractor

School-based behavioral health services and wellness support for BIE communities.

  • Culturally responsive school-based services

  • Culturally responsive services

  • Virtual health care across rural and remote locations

Culturally responsive, school-based care

Behavioral Health Optimization Program

Integrated Behavioral Health

Customer:

Department of Defense

HRR Role:

Subcontractor

Integrated behavioral health services embedded within primary care environments to support patient outcomes.

Integrated behavioral health in primary care

Statewide Crisis Response

24/7/365 Crisis Support

Customer:

Federal

HRR Role:

Subcontractor

Round-the-clock crisis intervention and stabilization services for individuals and families.

  • 24/7/365 availability

  • Rapid response and stabilization

  • Seamless care coordination

24/7 Crisis response capability

Native Mental Health & Behavioral Care

Community-Based Behavioral Health

Customer:

Federal

HRR Role:

Subcontractor

Culturally responsive behavioral health services supporting tribal and Indigenous communities.

Tribal and Indigenous community support

Additional Program Experience

Diverse Populations & Settings

Additional specialized programs supporting unique populations and mission requirements.

  • IDD/ISW virtual health care support

  • College & university students

  • Youth and young adults

  • Community-based services

Program examples represent a subset of HRR’s experience and are not intended to be all-inclusive.

What Our Clients Say

HRR consistently delivers exceptional behavioral health services with a people-first approach. Their clinicians are compassionate, highly skilled, and mission-focused.

Federal Behavioral Health Program Lead

The HRR team’s responsiveness, staffing reliability, and commitment to quality make them a trusted partner. Our families and members receive the support they need, when they need it.

Military Family Services Program Lead

HRR brings strong leadership, cultural competence, and operational excellence to every program. Their results speak for themselves.

School-Based Behavioral Health Program Lead

Attributions withheld to protect client confidentiality.

Let’s partner

Our commitment to quality drives better outcomes, stronger readiness, and healthier communities.

Partner with HRR for data-driven solutions and unwavering quality.